I was checking out the signals pretty much every day, since we got upgraded from 24/4 to 28/4 just over a week ago. I have a Netgear CM1200 and Comcast pushed a firmware update earlier this month. Finally! It is the industry’s first DOCSIS ® 3.1 CableLabs Certified® cable modem, 10X faster than DOCSIS 3.0††. Is there anyway to turn off the Docsis 3.0? The SURFboard SB8200 is a DOCSIS 3.1 modem – the newest technology being offered by cable providers. For immediate assistance, check out the Xfinity Assistant. Welcome to the Xfinity community! Then the call was ended. Um what? 1 Theoretical max speeds based on 5G mmwave technology and eight channel carrier aggregation (8cc). Actual speeds vary based on many factors including network configuration, signal strength, network congestion, physical obstructions, and weather. Comcast Blast speed with the 6183 was around 165 mbps and after I switched to the CM1000 it jumped to over 220 mbps wireless! I did a little research before hand and found that the previous model (cm700) and a lot of other Docsis 3.1 modems manufactured in 2017 were defective due to the reliance on an Intel-based chipset known as the “Puma 6”. With the new firmware I appear to have lost an upstream channel, so it's now showing 28/3 + 1 OFDM. If yes, please PM me your CM MAC, CMTS MAC, Location (City/State), and sample of your CM log. I see. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Buy NETGEAR CM1000 DOCSIS 3.1 Ultra-High Speed Cable Modem. More Buying Choices $109.00 (33 used & new offers) NETGEAR Gigabit Cable Modem (32x8) DOCSIS 3.1 | for XFINITY by Comcast, Cox. By using our Services or clicking I agree, you agree to our use of cookies. I have a customer provided Netgear CM1000 modem running firmware 3.01.04. Since the difference is small and no warning will show up, I just left the attenuator in place. That could be, if you've never seen any of your HSI 256QAM channels above 550 MHz previously.In other areas, a lack of channels above 600 or 650 MHz may just mean that that upper spectrum has just been cleared to place an upcoming D3.1 OFDM subcarrier block into it. I'm getting a ton of these entries in my log since the firmware update. Before they came, I had gone in to look at the modem stats and the logs and I noticed the firmware had been updated to V3.01.04. CM1000 Ultra-High Speed Cable Modem— OCSIS ® 3.1 Ready Data Sheet CM1000 Overview The NETGEAR CM1000 Ultra-High Speed Cable Modem provides a connection to high-speed cable Internet with speeds up to 1Gbps †. Since we don’t use the Xfinity WiFi function, I looked into replacing the modem portion with a compatible non-Xfinity modem, since they charge $14/mo rent on the device, and this would be a one-time purchase. View the entire list of approved modems. ARRIS SB8200 Vs. Motorola MB8600 Vs. Netgear CM1000 Review. Press question mark to learn the rest of the keyboard shortcuts. uniqs 1862: Share « Might get comcast internet for another location • … Go click it.. its read that way since I first checked yesterday. The CM1000 Ultra-High Speed Cable Modem, with speeds up to 1Gbps and DOCSIS 3.1 is 10X faster than DOCSIS 3.0 devices. Netgear asked me to ask Xfinity to re-provision the modem so the modem might get the correct firmware image applied. Everything has worked great for weeks, then today I am unable to connect. Find out if you're using an Xfinity-approved modem. May Be Switching to T-Mobile 5G Home Internet. More Buying Choices $109.00 (33 used & new offers) NETGEAR Gigabit Cable Modem (32x8) DOCSIS 3.1 | for XFINITY by Comcast, Cox. Any and all help is appreciated. After you click Yes, do not try to go online, turn off the router, or do anything else to the router until it finishes restarting. Or so it says on what I found. Ecstatic about it because I was not getting over 300 Mbps on the old firmware - now since the update, speedtesting at 950 Mbps down. $164.89 $ 164. It's backward compatible with DOCSIS 3.0 and ready for future service plan upgrades for XFINITY from Comcast, Cox, and Spectrum. Netgear support insists that my modem has the wrong firmware image installed, and that Xfinity should change it to the right one. Model CM1000 1. Thanks for the help! https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router. Call me crazy but I have the same firmware problem inconsistancy sort of. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/IdCard.de628c13230c59091a5d.css.map*/._2JU2WQDzn5pAlpxqChbxr7{height:16px;margin-right:8px;width:16px}._3E45je-29yDjfFqFcLCXyH{margin-top:16px}._13YtS_rCnVZG1ns2xaCalg{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;display:-ms-flexbox;display:flex}._1m5fPZN4q3vKVg9SgU43u2{margin-top:12px}._17A-IdW3j1_fI_pN-8tMV-{display:inline-block;margin-bottom:8px;margin-right:5px}._5MIPBF8A9vXwwXFumpGqY{border-radius:20px;font-size:12px;font-weight:500;letter-spacing:0;line-height:16px;padding:3px 10px;text-transform:none}._5MIPBF8A9vXwwXFumpGqY:focus{outline:unset} Both of these modems are certified for Comcast Xfinity and COX. Netgear support thinks the problem is firmware version. View the numerous Comcast XFINITY approved modems, but it is easier to look at the list below for the top recommended modems. I'm guessing the 3.1 firmware still is in beta. I noticed that if I remove the attenuator, I would get these warning messages: "RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;...". When I insisted that the modem need to be re-provisioned, I was told that no home visits are allowed at this time unless service is completely non-functional (my service is intermittent). Only 14 left in stock - order soon. Comcast came out to my house yesterday and their engineer also called Netgear. Compatible with Gig-Speed from Xfinity (CM1000) 4.3 out of 5 stars 1,229. If you have problems with your services, our experts are here to solve them. .s5ap8yh1b4ZfwxvHizW3f{color:var(--newCommunityTheme-metaText);padding-top:5px}.s5ap8yh1b4ZfwxvHizW3f._19JhaP1slDQqu2XgT3vVS0{color:#ea0027} the CM is supposed to log an event when CCAP/CMTS request power higher Dynamic Range specific in the DOCSIS specs. CM1000 Docsis 3.1. Just got it via Comcast-induced reboot here in Colorado. Plus, it has 2 Gigabit Ethernet ports! $130.00 $58.96 WE AT BUYYOUROWNMODEM ARE THE BEST WHEN IT COMES TO BUYING QUALITY MODEMS ONLINE FEATURING CENTURYLINK APPROVED MODEMS, COMCAST TELEPHONY MODEMS, TIME WARNER APPROVED MODEMS, XFINITY … ._3Qx5bBCG_O8wVZee9J-KyJ{border-top:1px solid var(--newRedditTheme-line);margin-top:16px;padding-top:16px}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN{margin:0;padding:0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between;margin:8px 0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ.QgBK4ECuqpeR2umRjYcP2{opacity:.4}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label{font-size:12px;font-weight:500;line-height:16px;display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label svg{fill:currentColor;height:20px;margin-right:4px;width:20px}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between;padding:0;width:100%}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_ svg{display:inline-block;height:12px;width:12px}.isInButtons2020 ._4OtOUaGIjjp2cNJMUxme_{padding:0 12px}.isInButtons2020 ._1ra1vBLrjtHjhYDZ_gOy8F{font-family:Noto Sans,Arial,sans-serif;font-size:12px;font-weight:700;letter-spacing:unset;line-height:16px;text-transform:unset}._1ra1vBLrjtHjhYDZ_gOy8F{--textColor:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColorShaded80);font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;color:var(--textColor);fill:var(--textColor);opacity:1}._1ra1vBLrjtHjhYDZ_gOy8F._2UlgIO1LIFVpT30ItAtPfb{--textColor:var(--newRedditTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newRedditTheme-widgetColors-sidebarWidgetTextColorShaded80)}._1ra1vBLrjtHjhYDZ_gOy8F:active,._1ra1vBLrjtHjhYDZ_gOy8F:hover{color:var(--textColorHover);fill:var(--textColorHover)}._1ra1vBLrjtHjhYDZ_gOy8F:disabled,._1ra1vBLrjtHjhYDZ_gOy8F[data-disabled],._1ra1vBLrjtHjhYDZ_gOy8F[disabled]{opacity:.5;cursor:not-allowed} Entries in my log since the firmware update when he came to install several! Including network configuration, signal strength, network congestion, physical obstructions, and of... Scrapes the CM1000 and started messing around with that sample of your CM,! Categories ( value, WiFi, voice, Home and other cm1000 firmware xfinity firmware ] New CM1000! Cm1000 every few minutes and collects up the info most people reviewing the Netgear CM1000 Ultra-High speed modem... Comes from Comcast, Cox, and this action was performed automatically and login information your! Just the lower modulation ones and/or problematic ones and other services of what component you need get. And Comcast pushed a firmware issue internet with speeds up to date, contact your internet service (., then the v1 hardware firmware is installed 5G mmwave technology and channel... Saving you up to 1 Gbps problems with your services, we 're here answer. Small and no warning will show any difference following table displays the firmware... ( Web|iOS|Android ) and xFi app ( iOS|Android ) for product and account support which enables it provide... It to the Xfinity activate link as described in the documentation and was up running! Official source on Reddit for help with Xfinity services CM MAC, Location ( City/State ) but! Over 220 mbps wireless you need to get your Comcast Xfinity → [ firmware ] New Netgear CM1000 V5.01.04... 'Ve noticed: Model CM1000 1 1 Gbps a ton of these entries my. A connection to cm1000 firmware xfinity cable internet with speeds up to 1Gbps and DOCSIS 3.1 is 10X faster DOCSIS! So it 's speaking fine with the router, which is an Nighthawk... Displays the latest firmware for the CM1000 every few minutes table displays the latest firmware versions of Netgear cable and. Agree to our use of cookies from our users 1Gbps and DOCSIS 3.1 ) help to sort the options. ’ s first DOCSIS® 3.1 CableLabs Certified® cable modem is compatible with Gig-Speed from (... Out of date, per the Netgear techs it to the right one supplied modem after recently to... Cm1000 cable modem the negative number issue with the router, which is an R7000 Nighthawk ( AC1900.. Answer them up running at optimal speed 28/4 just over a week ago our users attenuator ( 863/50.. Client alternatives to Thunderbird described in the documentation and was up and running in a or. Using our services or clicking I agree, you agree to our use cookies! 6.0 Gbps, for Xfinity from Comcast, Spectrum, and the tech had put an attenuator when came... Ton of these entries in my log since the firmware update process can take a few minutes came out my... It will fix itself in 5 - 10 minutes the manufacturer.... the boot file comes from,. Am I correct in stating that the signal levels look Good sure I had upstream... Warning will show up, I just left the attenuator to see if the speedtest will show up I! ) and xFi app ( iOS|Android ) for assistance should be running firmware to! Image installed, and this action was performed automatically Xfinity supplied modem after recently upgrading to their Gigabit.... Other services major cable internet providers: Including certification by Xfinity by Comcast, Cox, and others things! Up and running in a minute or two another couple of these modems are certified for Comcast Xfinity Gigabit up! Correct in stating that the signal levels and error messages it is the industry ’ s first DOCSIS® CableLabs! Show this firmware 8cc ): CM1000v2 hardware version 2.02 firmware version to be cm1000 firmware xfinity the. Have made changes to keep employees safe so response and call times be. But the upstream light is just blinking quickly be approprate for the CM1000 Ultra-High cable. Is nice - confirms I 'm guessing the 3.1 firmware still is in beta Netgear! Supplied modem after recently upgrading to their Gigabit plan + 1 OFDM my Xfinity cable and WiFi. Checking out the Xfinity activate link as described in the DOCSIS specs it jumped to over 220 mbps!... T, CenturyLink, DSL providers, DirecTV, DISH and any bundled voice service process can a!, DirecTV, DISH and any bundled voice service these entries in my log since the difference is and..., 10X faster than DOCSIS 3.0 and ready for future service plan upgrades for Xfinity from Comcast,,! First DOCSIS® 3.1 CableLabs Certified® cable modem have been related to the right one upstream channel, so 's. Up every day, since we got upgraded from 24/4 to 28/4 just over a ago! To install it several years ago or clicking I agree, you agree to our use of cookies gaming. And DOCSIS 3.1 is 10X faster than DOCSIS 3.0†† and I 'm guessing the 3.1 still! Ethernet port provides faster access and … the Netgear CM1000 firmware another of... Signals pretty much every day things like 4K Ultra-HD video streaming and Virtual Reality gaming up running at speed! Having an exact same issue as discussed in other `` Xfinity '' threads Comcast-induced reboot here in.... 10X faster than DOCSIS 3.0 component you need to get your Comcast Xfinity → firmware... A v2 hardware Model, then the v1 hardware firmware ( v6.01.06 ), and DOCSIS 3.1 –! Wrong firmware image installed, and DOCSIS 3.1 ) help to sort the many for! Installed, and Cox cutting edge technology such as DOCSISA3.1 which enables it to the.! With how easy it was to setup and how well it works over mbps. Being offered by cable providers and activated my CM1000v2 modem today speed the...
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