To ensure that our customers get the best coffee makers for their needs, our expert team here at Seattle Coffee Gear tests and reviews all items in our inventory. Seattle Coffee Gear was first mentioned on PissedConsumer on Oct 10, 2012 and since then this brand received 3 reviews. There is not enough information available to create the chart. Whenever we have the pleasure of getting some serious hands-on time with a product, we do our best to give our honest review. absolutely not! The fellow employees were very helpful to the new guy and would bend over backwards to help. Rate your employer to help people make better career decisions. I cut *** for it in my Brand NEW Machine Rancilio Silvia to install it. Management was rocky at times, but the young company is working out the kinks and moving forward. He didn’t come up with any problems. Now we are out over $110 and didn't even get a single coffee. Seattle Coffee Gear was great at first and promised lots of advancement. THE WORST SHOPPING EXPERIENCE EVER. What can we help you with? There is a definite feeling of separation between the main headquarters and the retail employees of the company. So next I did what he told me to do and uploaded my video, made it public. WRONG. The VP of operations was awesome and very trusting and able to teach. Explore work from home during COVID-19, remote work support and work-life balance. From now on I will no longer spend my well-earned money on anything from this company, and will find better elsewhere with no doubt. I waited on the phone to confirm he saw my video. What happened? They did this with absolutely no notice to me, so my friend waited for 2 days at her house to accept the delivery, and it never showed up. It took me 4 hours to install, but every step I took I had to double check because my machine is so expensive. This company is small and things move slow. Bad management, no communication, unfair pay. I am a paying customer and I didn’t receive what I asked for nor get the right information to solve the problem. I had to have it shipped elsewhere, as I work out of town during the week. This is poor customer service, at best. The only thing I know for a fact is that my money was wasted, and it is completely wrong to have no warranty for this expensive piece that I bought to make my espresso machine work efficiently. The work equipment (computer) was either nonfunctional or barely working at times, and they(the company) expects you to pull shipping miracles with said equipment wanting 100+ packages quota to be shipped but when inventory is in shambles and all over the place, mislabeled, and or missing and you are made to either ask where something is all the time or wander around the warehouse for said items or they are misplaced in the wrong section it becomes harder and harder to meet this expectation. Great place to work. Read real customer ratings and reviews or write your own. Clearly Seattle Coffee Gear has no business selling these machines. Our community is ready to answer. After all the wiring and installation was done I turned it on for the first time. He wanted me to upload video on YouTube and make it public. Review authors value the most Website. Read honest and unbiased product reviews … I have never heard of this. Their communication is absolutely horrible, always getting messages relayed from the CEO by other employees on the lack of my performance, never talked to the CEO face to face but always demanding ridiculous expectations. Thank You for Your Reply! Review #817847 is a subjective opinion of poster. It can get slow but the time goes by fast with amazing co- workers who have quickly became some good friends of mine. I learned how to fix espresso and coffee machines. Find the Perfect Coffee Maker With Us. Refurbishment manager is cool, but the rest aren't so cool. Pissed Consumer © 2020 All How would you describe the pace of work at Seattle Coffee Gear? Our content is free because we may earn a commission if you purchase products after clicking ads on our website. On average, how many hours do you work a day at Seattle Coffee Gear? Our product reviews cover our thoughts on product performance, what unique qualities a product offers, and where it fits in the coffee world. Same thing happened to me but my it happened three times and I lost 150$ in shipping.buyer beware they sell u broken down machines, For more information about PissedConsumer check out our With us, you can be sure that you’re making a quality investment, no matter which coffee maker you choose. Then came our next surprise. It was a nice place to work when I first started, but quickly went down hill. We are processing your message. Music is played throughout the day, selected by all team members. $69 to ship it back. Review #350707 is a subjective opinion of poster. First he thought it had been programmed wrong from the factory. Atleast it was FREE SHIPPING to us, right? Wondering what we think of a certain grinder or brewer? Take a look at our reviews below! Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Get the latest updates on new products and upcoming sales. But with terrible management and ownership, and lack of support in customer service it quickly became a nightmare. Explore skills and training, pay raises and promotions and management and culture. While the company culture is great, the pay is low and new processes and ideas are slow to be implemented. Finally he realized it was too big. Management was rocky at times, but the young company is working out the kinks and moving forward. Blog article. It still refused to work on its own. I didn’t receive his video, but I found one where Gail explained how to program the PID (There has been plenty of times I had watched videos with Gail, and that enticed me to order this precise system from them. But in hopes of getting it to work, we followed their instructions, Force priming the supposedly 'Certified' refurbished machine. What is your customer experience with Seattle Coffee Gear? I don’t want to make any type of mistakes to cause damage. One can tell they don't really care about their customers. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. I purchased a brand new PID from www.seattlecoffeegear.com for around $260.00. REALLY?? I made a video but unfortunately it was too long and he wanted to have the entire video footage. Find helpful customer reviews and review ratings for BrewGlobal Coffee Gear Digital Dose Scale 500g/0.1g (CGDOSE500) at Amazon.com. Share your voice on ResellerRatings.com Coffee Gear Reviews Whenever we have the pleasure of getting some serious hands-on time with a product, we do our best to give our honest review. send it back, and it still doesn’t work can I then keep sending it back lets say every other weak? Next I call www.seattlecoffeegear.com and spoke to Nakita Parramore from technical support. Compare Seattle Coffee Gear vs Whole Latte Love, If you wish that your prior post be removed, submit a notarized letter. They decided to charge us for shipping after we returned the unit, only giving us a partial refund for this piece of *** that was their mistake to begin with. This little device is supposed to make your coffee espresso way easier. That is ridiculous because he never mentioned this preposterous thing on Friday when I was led to believe I would still have a warranty.

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