The first day we asked to have the room cleaned as items described on point 2 and we were told that they don’t provide housekeeping during the stay. This lovely and quaint hotel offers character and charm on beautiful Catalina Island. Some of the more popular amenities offered include free wifi, free breakfast, and a hot tub. No deep cleaning has ever been done in this room. Floor boards are very flimsy and you can hear every step of people upstairs. Advertised renovated rooms: The King Room with balcony is renovated in terms of painting and TV. We are located on the beach in the heart of Avalon. Other themes include Family, Golf, Adventure sport. While the hotel still retains its Victorian Charm, all of our suites and many of our rooms were recently renovated to provide our guest with the most modern comforts available. The address for Glenmore Plaza Hotel is 118 Sumner - Box 155, Avalon, California 90704. Hiding behind being Covid secure (when they are not, as explained in previous points), nothing else advertised is provided (for example kettle). The staff speaks multiple languages, including English and Spanish. On the first night they didn’t have a room available upon check in for my aunt and her family even tho they had proof of advance registration. Conveniently located restaurants include Steve's Steakhouse, Catalina Coffee & Cookie Co, and Scoops Catalina Island. 1. There are more places to choose from in the Avalon area. The following day they were unwilling to move us to the correct size room AND refund us the difference of the room we got vs the room we purchased for the first night unless we stayed in the smaller room the entire stay. Everything else is extremely poor quality for the outrageous price, although they are in line with other hotels in Avalon. A stay at Glenmore Plaza Hotel places you in the heart of Avalon, steps from Catalina Island Chamber of Commerce and Visitors Bureau and Avalon Pier. Distances are displayed to the nearest 0.1 mile and kilometer. Make yourself at home in one of the 44 air-conditioned rooms featuring microwaves and flat-screen televisions. Are there any historical sites close to Glenmore Plaza Hotel? The most disappointing point is really the lack of communication and the lack of being customer service oriented. Which popular attractions are close to Glenmore Plaza Hotel? hotel glenmore plaza, glenmore plaza avalon, glenmore plaza catalina. 2. It’s been nothing but issues since arriving and an unwillingingness from management and ownership to help. Catalina Island’s Glenmore Plaza Hotel is Catalina Island’s most established hotel. Almost before i was through explaining, Jimmy offered condolences, and volunteered to take care of a REFUND for our friends' room . I hit on the idea of an overnight stay in Catalina. The minimum age to check-in is 18. Usually I like to stay at the Pavillion and will make sure I. take my business there next time I visit the island. A ferry terminal shuttle is provided at no charge. All this was paid in advance and was SUPPOSED to be NON-REFUNDABLE. Sometimes the hotel may charge pet fees or have weight limit on pets. I made arrangements through Glenmore Plaza Hotel for 2 adjoining balcony rooms and round trip transport on the Catalina Express. Large screen TVs in the room, coffee machines etc. Our hotel room was not much better. Carpet is dirty all over the hotel. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. We have lowest special group rates and discounts for any type or group size. Beautiful balcony rooms. Which languages are spoken by the staff at Glenmore Plaza Hotel? While the hotel still retains its Victorian Charm, all of our suites and many of our rooms were recently renovated to provide our guest with the most modern comforts available. Of course, we understand there was no service offered to our room due to COVID, but there was a dirty towel outside a hotel room in the hallway that was never picked up for 3 days. As a family-owned hotel, we sincerely appreciate your kind words and support. The pet policies of Glenmore Plaza Hotel are listed below. This kind of EXEMPLARY customer service is no small thing, and should not pass unnoticed. The air conditioner was so high up on the wall, we had to stand on a chair to turn it on, which was filthy. The window did not lock and the bathroom had a sewer odor and constantly ran. Taxes and fees that are shown are estimates only. Upon entering the hotel it is very apparent the hotel has not been kept up. Friendly family run business with spacious rooms remodeled beautiful bathroom and shower. All bed lining and towels have staines. Please call our 24/7 Customer Call Center at. Bathroom cabinet is damaged. now is to deep clean when new guests arrive. Treat yourself with massages, body treatments, and facials. GLENMORE PLAZA HOTEL is within minutes from Catalina Island Chamber of Commerce and Visitors Bureau - 0.1 km / 0.1 mi , Avalon Pier - 0.2 km / 0.1 mi and Catalina Island Museum - 0.2 km / 0.1 mi, If you are a person who needs an accessibility accommodation in order to utilize this Site and our Services, we offer certain assistance that may help. Stay away from this place if you were on the brink or questioning booking your stay here. The Glenmore Plaza is located on Sumner Ave, just a few steps from the beach front. Walls are very thin and you can hear loud neighbours. Staff is not always wearing a mask. This golf hotel is 0.1 mi (0.1 km) from Catalina Casino and 0.1 mi (0.1 km) from Catalina Island Golf Course. When we tried to fix it by lifting off the tank cover, it was full of black mold and smelled terrible. We are located on the beach in the heart of Avalon. Complimentary daily continental… Response from glenmoreplazahotel, Public Relations Manager at Glenmore Plaza Hotel. Thanks for the 5-star review. This Glenmore Plaza Hotel's check-out time is 11:00 AM. Catalina Island’s Glenmore Plaza Hotel is Catalina Island’s most established hotel. One minor suggestion: keep "soundproof" bathroom door closed, as constantly running toilet might otherwise disturb your rest. Dust in visible places like bedside lamps, furniture, bathroom cabinet, bathroom wooden walls and floor. ( We live in L.A.). Great, central location. even get in or out of. Additional amenities at this Victorian hotel include concierge services and a banquet hall. We had to go every day in the housekeepers breaking area to get towels. This golf hotel is 0.1 mi (0.1 km) from Catalina Casino and 0.1 mi (0.1 km) from Catalina Island Golf Course. Based on recent averages, the room rate for this weekend can be as low as 177 per night. Closet door has missing pieces, not all the lights in the room are working. What are some restaurants close to Glenmore Plaza Hotel? Specialties: Just steps away from the beach, Glenmore Plaza Hotel has offers modern amenities paired with Victorian charm. I came to Catalina with my mom and family to celebrate my moms birthday. Shield between guests and staff in main contact areas, Property confirms they are implementing guest safety measures, Guests are provided with free hand sanitizer, Property confirms they are implementing enhanced cleaning measures, Staff wears personal protective equipment, Bed sheets and towels are washed at a temperature of at least 60°C/140°F, Protective clothing is available to guests, Commonly-touched surfaces are cleaned with disinfectant, Click here for Group Reservations (9+ Rooms), Click here to Cancel your Reservation or Resend Confirmation Email, Wheelchair accessible - may have limitations. Shower head and shower curtain very mouldy, bathroom taps not properly clean. What are some of the property amenities at Glenmore Plaza Hotel? Glenmore Plaza Hotel Catalina Island’s Glenmore Plaza Hotel is Catalina Island’s most established hotel. History of the hotel is also fascinating. The standard. Not Covid-secure: the hotel is not clean. Nearby attractions include Catalina Island Conservancy (0.2 miles), Catalina Island Museum (0.09 miles), and Golf Gardens Miniature Golf (0.07 miles). Window nets are partially ripped so there’s no protection from flies getting into the room. Please access our Customer Support Portal, In Room Entertainment - Flat-screen TV with cable channels, Food and Beverages - Microwave and refrigerator (on request), Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and shampoo, Extra Features - Iron/ironing board and phone, Pleasure - Air conditioning, climate-controlled heating, and daily housekeeping, Need to Know - No rollaway/extra beds available, toothbrush and toothpaste not available, Extra Features - Iron/ironing board and phone; rollaway/extra beds available on request, Need to Know - Toothbrush and toothpaste not available, Layout of Panoramic Penthouse, 1 Bedroom, Ocean View - Bedroom, Restrooms & Showers - Private bathroom, free toiletries, shampoo, and soap, 490-sq-foot room with partial ocean views.

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