Expensive too. I can only assume that she is happy with the present state of operations and has no interest in the actual guest experiences patrons are having. Two of the three entrees were well prepared and tasty, mine (salmon) was room temp like the sides. 190 reviews of Sharks Underwater Grill "If you are going to eat at SeaWorld, you need to do it here. Sharks Underwater Grill: Sharks Underwater is Floundering - See 316 traveller reviews, 185 candid photos, and great deals for Kissimmee, FL, at Tripadvisor. My first visit to this restaurant. Changed over the years....not for the better! I ordered the Lobster Bisque and the Caprese salad. The wait is pretty long (last time I went it was about an hour) but trust me, this place is soooo worth it. This unwanted attention and disruption upset my family and ruined what was already a poor experience at the restaurant. more. He started to argue with me and continued to hover around before I finally had to tell him to leave our table. We did not have a good start... besides reservation and early check-in, we were "forgotten" until I made a complaint.... after that, everything went perfect. I explained to him, as I already had to the waitress, whom had presumably forwarded that information to Daryl which prompted his visit in the first place that all of our sides were served room temperature and that my salmon was also served room temperature. Not a great experience but I was fine with something from concessions later. I ate at this restaurant every years, for many years. Oh well, will not be eting there any more! I ordered the Lobster Bisque and the Caprese salad. The blind leading the dumb. My first visit to this restaurant. I asked the server why they changed the once great menu, and he said a "change of chef". Both were very good. Ask laurel382017 about Sharks Underwater Grill, Ask 958guilhermeb about Sharks Underwater Grill, Ask aflightoffancy1 about Sharks Underwater Grill, Hotels near Gaylord Palms Resort & Convention Center, Hotels near Walt Disney World Bus Service, Hotels near The Disney Wilderness Preserve, Hotels near Old Town Sling Shot & Vomatron, Hotels near Osceola County Historical Society Pioneer Village, Hotels near Osceola County Welcome Center and History Museum, Hotels near Orlando Health/Amtrak Station, Hotels near Everest University - South Orlando, FL, Hotels near Le Cordon Bleu College of Culinary Arts in Orlando, Hotels near ITT Technical Institute - Orlando Campus, Hotels near Florida College of Integrative Medicine, Hotels near International Academy of Design and Technology, Orlando. Most items having "sauces" and very salty. Zoom in to see updated info. I sent my meal back and told the waitress not to replace it. I absolutely loved the atmosphere in this restaurant--the views in the aquarium were amazing...almost distracting (I kept watching the sharks instead of actually looking at the menu so I could order). Fish is "farmed" not wild caught. He then asked, in a condescending tone, if I had even tried the salmon. Either way, This restaurant badly needs a strong manager to come in and right the ship. Had lunch with a small group at Sharks Underwater Grill. Since the park closes at 7PM, 5PM was the latest we could book. Maybe Daryl was just having a bad day. Had lunch with a small group at Sharks Underwater Grill. Sides on all three plates were room temperature, not good. Food here was pretty good. Claim your listing for free to respond to reviews, update your profile and much more. It also soured the rest of the day and our Sea World experience. Very limited menu. Continue your visit to www.tripadvisor.co.uk, Ask Chris S about Sharks Underwater Grill, Ask KatieinBoston about Sharks Underwater Grill. The appeal is you are seated next to huge shark tank, which the kids loved. Lunch for three... Food took 45 minutes to come out, that’s slow, especially for a theme park restaurant but not a deal-breaker. My plate was $36 and I wasn’t going to pay that for a cold meal. No more roasted chicken, no more famous crab cakes!! Lots of potential, but incompetence at the top flows downhill and ultimately ends up with bad food, bad service and and waste of money and time. Review tags are currently only available for English language reviews. Beautiful place, my son loved eating near the sharks, and the meat was perfectly grilled. The kitchen was obviously struggling, seating was only half-full and the waiting area was overflowing with people waiting to get in, or maybe this is a pattern and he is a substandard manager with a sloppy appearance and poor people skills. Own or manage this property? Both were very good. We decided to order appetizers; my boyfriend ordered a salad and I had the Godzilla Rolls (both were amazing) and then we shared the Artichoke and Spinach dip, which was also very good. Hotels near Academy of Career Training Inc. American Restaurants for Lunch in Kissimmee, Chinese Restaurants for Large Groups in Kissimmee, Restaurants for Group Dining in Kissimmee, Restaurants for Special Occasions in Kissimmee, American Restaurants for Lunch in Downtown Kissimmee, American Restaurants in Downtown Kissimmee, Gaylord Palms Resort and Convention Center Restaurants. The only downside is that the menu is a tad pricey and is mostly limited to seafood or fish. Map updates are paused. Then things got weird. Wife and daughter opted to keep what they had. I forwarded our experience further up the food chain to the Seaworld Director of Food and Beverage, Karen McCallister but did not receive a response. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Now irritated, I explained for a third time that the food was cold. Daryl the restaurant manager, whom I never asked to speak with, came over to our table and said “So, didn’t like your food, eh?” I'm not sure where he learned guest service skills, but his approach set the tone for a tense conversation. This is the version of our website addressed to speakers of English in the United States. Recomended. The last two years I noticed huge changes in the menu. A little early for us for dinner, but still a great place to check out. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. It is so freaking cool to eat while the sharks are swimming around you.

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